English
Spanish
French
Arabic
Portuguese
Spanish
Italian
• The customer satisfaction rate exceeds 65% in case of cancellation management and connection lost readjustment
• Overbooking management has a percentage of satisfaction between 75% - 85% of customers towards quality service
• We can estimate over 60% reduction in overbooking complaints for the airlines.
TAIRS understands the importance of reacting effectively when business and environmental factors change
unexpectedly; reason enough for us to broaden our horizons and diversify our services offer.
From its experience in the tourism and aviation area, TAIRS has adapted its operational processes to different
related sectors, with the purpose of guaranteeing the fully functioning of the companies and their business and
increasing consumer confidence.
A GLOBAL PRESENCE
TAIRS has corporate agreements with
international airlines, hotel chains and
private business, located in strategic
points around the world.
MAPPING OF SERVICES
A PROVEN TRACK RECORD
Aviation
Passengers satisfaction statistics
Cost reduction for airlines
• During the first 3 years, approximately a 10-12% of cost saving for the airlines; for the following years, the savings will grow to 13-20%.
Tourism
Rooms per night
• More than 80 hotels per destination to cover our client’s necessities.
• More than 45,000 hotel rooms per year in each country.
Events
Wide experience in world class events
• International conventions.
• Business conferences.